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Conditions for Reservation |
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QUESTIONS : Any questions regarding hotels, tours or cruises can be send to us via our email address:
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or
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We will respond to you as soon as possible after 10 hours from Monday to Sunday.
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RESERVATION / CONFIRMATION:
- All reservations to be made by email as following:
Email:
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or
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Mr Tuấn Anh
Phone: 0084988971685
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- We will confirm your booking as soon as possible via email.
DEPOSIT: 30% total cost per person is required to secure your reservation.
For late reservation (less than one week before the departure date of the trip) full payment for the trip or hotel reservation is required.
Deposit can be made via Bank Transfer . |
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+Pay by bank transfer: Transfer money to our bank account as following:
BANK NAME: Joint stock commercial bank for foreign trade of Viet Nam
SWIT CODE: BFTVVNVX
ADDRESS: 11 Hoang Dieu - Hong Bang - Hai Phong - Viet Nam
A/C NAME: bui tuan anh
A/C NUMBER: 0031000127337
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Add: no245 -1/4street,20 group,Area 4, Cát Bà town - Hải Phòng
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+ Pay by Western Union. You can follow details in Vietnamese below:
Our Address:
(Mr) Tuấn Anh
( ID number): 030667196
( date provided):22-08-2007 .( Hai Phong Police provided)
( Add): Duc Tuan Hotel (210- 1/4 street,17 group, area 4), catba,Cat Hai ,Hai Phong, Viet Nam.
When you transfer money to our account. Your bank will give
you a code, you send the code to us.
FINAL PAYMENT:
Final payment is to be made by cash or credit card at your hotel on your arrival date in Cat Ba Island.
CANCELATION/ REFUND:
Cancelation can be made by email or fax to us above email or fax:
If you cancel your reservation before 20 days due to your departure date of the trip). Full refund of your deposit
If you cancel your reservation less then 20 days due your departure of the trip. We will charge as 30 % of your deposit fee and no refundable.
AGREEMENT:
- For deposit fee of the trip/ reservation services is not including bank fees or transfer fees) customer has to pay extra for bank fees or transfer fees.
For final payment at :
if you pay by cash is no fee, if you pay by credit card we will add as 3 % bank charge into total among of your payment in advance.
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